Pre-Conference Workshop: Monday 21 June 2010

5:30 - 8:30 Workshop A: Developing the Best Population Health Management Approach for your Organisation

Each community has specific needs and expectations of the difference healthcare services available to them. In this highly interactive workshop you will be able to assess the activeness of your organisation’s approach to meeting the needs of your community.

6:00 Tailoring your Population Health Management Approach to Match the Needs of Your Community

• Understanding community expectations
• Determining which services are most relevant
• Establishing a coordinated care approach

7:00 Evening Break

7:30 Assessing the value of your Program and Determining What Needs to Change

• Measuring consumer/ patient satisfaction
• Responding to consumer/ patient satisfaction.

9:00 End of Workshop

About your Facilitator:

Dr Bert Vrijhoef is leading the research program Redesigning Health Care at the Maastricht Care and Public Health Research Institute (Caphrhi), and is a board member of the International Disease Management Association (IDMA). In 2007, he was awarded Leading Researcher in Faculty of Health Sciences, and he has previously received awards from the Federation of Patients and Consumer Organizations in the Netherlands and the Dutch National Organization for Health Research and Development. From August 2008- September 2009 he was working at the MacColl Institute for Healthcare Innovation, Group Health, in Seattle (US), as the first Dutch Commonwealth Fund Harkness Fellow (‘08–‘09) in Health Care Policy and Practice.

Post-Conference Indigenous Health Focus Day: Wednesday 23 June 2010

9:00 - 4:30 Indigenous Health Focus Day: Closing the Gap: Addressing the Issue of Chronic Disease Amongst the Indigenous Population

There has been extensive discussion about the dominance of chronic disease amongst the Indigenous population. With the average Indigenous Australian life expectancy 20 years shorter than the average Australian, the situation is beyond crisis point. This 6 hour masterclass offers you multiple perspectives from a wide range of backgrounds. Discuss and debate new skills and strategies with your peers in this focused environment.

9:00 Introductions and Icebreaker

9:30 Breaking Down Cultural Barriers

10:15 Building trust with the Aboriginal Community

11:00 Morning Refreshment Break

11:30 Overcoming access issues for rural communities

12:15 Delivering Evidence based care

1:00 Lunch Break

2:00 Taking a population approach to helping individuals

3:00 Afternoon Refreshment Break

3:30 Integrating quality to improve outcomes

4:30 End of Masterclass

About your Facilitator:

Dr Christine Connors has been providing clinical and public health services to remote Aboriginal communities for 20 years. She is currently the Program Leader for the Department of Health and Families Preventable Chronic Disease Program. She helped develop the NT Preventable Chronic Disease Strategy and has been leading its implementation. Dr Connors was also a member of the National Preventative Health Taskforce.